Privacy and Cookies

Privacy and Cookies Policy

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Aero 1 Sports (“Aero 1,” “we,” “our,” or “us”) respects your privacy. This Privacy and Cookies Policy explains how we collect, use, disclose, and protect personal information when you visit www.aero1sports.com, purchase our products, contact us, or subscribe to our email or text message communications.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide

We collect information you voluntarily provide when you:

Place or attempt to place an order
Create an account
Contact customer support
Subscribe to email or SMS marketing
Enter a promotion, survey, giveaway, or contest
Submit a partnership, wholesale, or general inquiry

This information may include your:

Name
Email address
Mobile phone number
Billing and shipping address
Order and purchase details
Account information
Communications with our team
Marketing preferences

Payment information is generally processed by our third-party payment providers. Aero 1 may receive limited information related to the transaction, such as the payment method, transaction status, and billing details, but we do not necessarily receive or store your complete payment card number.

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Information Collected Automatically

When you use our website, we and our service providers may automatically collect information such as:

IP address
Browser and device type
Operating system
Pages viewed
Links clicked
Referring website
Products viewed
Shopping cart activity
Approximate location derived from your IP address
Dates and times of website activity

We collect this information through cookies, pixels, tags, plugins, analytics tools, and similar technologies.

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2. How We Use Your Information

We may use personal information to:

Process, fulfill, and deliver orders
Provide order confirmations and shipping updates
Respond to customer service requests
Operate and improve our website
Remember shopping cart contents and preferences
Detect fraud, misuse, and security incidents
Personalize website and shopping experiences
Analyze website performance and customer engagement
Administer promotions, contests, or surveys
Send email or SMS marketing when you have provided the required consent
Send cart reminders when you have opted in to receive them
Comply with legal and regulatory obligations
Protect Aero 1, our customers, and our business

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3. Email and Text Message Marketing

Email Marketing

When you subscribe to Aero 1 emails, we may send you product announcements, special offers, athlete stories, brand updates, and other promotional content.

You may unsubscribe at any time by selecting the unsubscribe link included in our marketing emails. Unsubscribing from promotional emails will not prevent us from sending necessary transactional communications related to your orders or account.

SMS Marketing Program

When you separately opt in to the Aero 1 SMS program, we may use your mobile phone number to send recurring automated text messages related to:

Product releases
Special offers and promotions
Back-in-stock alerts
Brand and athlete updates
Order-related notifications, where applicable
Shopping cart or checkout reminders

Message frequency may vary. Message and data rates may apply.

Consent to receive promotional text messages is not a condition of purchasing any Aero 1 product. Email consent and SMS consent are collected separately.

You may opt out of promotional SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the information provided below.

Additional terms governing the Aero 1 SMS program are available in our Mobile Terms of Service: [Insert Mobile Terms URL].

Abandoned Cart Text Messages

The Aero 1 website uses cookies and similar technologies to keep track of items you place in your shopping cart, including when a cart or checkout has been abandoned.

When you have expressly opted in to receive Aero 1 text messages, this information may be used to determine when to send you shopping cart or checkout reminder messages by SMS.

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4. Cookies and Similar Technologies

Cookies are small data files placed on your browser or device when you visit a website. They allow websites and service providers to recognize your browser and remember certain information.

Aero 1 may use the following categories of cookies:

Essential Cookies

These cookies support basic website functions, including account access, shopping cart activity, checkout, security, and fraud prevention.

Preference Cookies

These cookies remember settings and preferences, such as items saved in your cart or selections made during a previous visit.

Analytics Cookies

These cookies help us understand how visitors use the website, which pages are viewed, and how the website performs.

Advertising and Marketing Cookies

These cookies and similar technologies may help us measure marketing performance, personalize promotions, and deliver advertising that may be more relevant to your interests.

You can manage cookies through your browser settings and, where available, through the cookie preference tools displayed on our website. Blocking certain cookies may affect website functionality.

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5. How We Disclose Information

We may disclose personal information to service providers that help us operate our business, including:

Website hosting and ecommerce providers
Payment processors
Shipping and fulfillment providers
Customer service platforms
Fraud prevention and security providers
Analytics providers
Email and SMS marketing platforms
Advertising and marketing providers
Professional advisers, including legal and accounting providers

These providers may access personal information only as necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information:

To comply with applicable laws, legal processes, or government requests
To investigate fraud, security incidents, or violations of our policies
To protect our legal rights, customers, employees, and property
In connection with a merger, financing, acquisition, reorganization, or sale of all or part of our business

We do not sell personal information for monetary payment.

Certain advertising or analytics activities may be considered “selling” or “sharing” under some state privacy laws, even when no money is exchanged. Where required, we provide consumers with the ability to exercise applicable opt-out rights.

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SMS Opt-In Information

We will not share your opt-in to the Aero 1 SMS program or your SMS consent status with third parties for purposes unrelated to providing the SMS program.

We may share your phone number, SMS opt-in information, and consent status with service providers that help us operate and deliver the program, including messaging platforms, telecommunications providers, and vendors that assist with sending and managing text messages.

SMS opt-in information will not be sold or shared with third parties for their own independent marketing purposes.

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6. Location Information

We may infer your approximate city, state, region, or country from information such as your IP address. We may use this information to:

Display relevant website content
Prevent fraud and misuse
Understand website traffic
Apply appropriate shipping, tax, or regional settings
Support legal and SMS compliance requirements

We may also use the shipping or billing location you provide to complete an order.

Aero 1 does not intentionally collect precise GPS location information through the website unless we clearly disclose the feature and receive any consent required by law.

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7. Data Security and Retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, transmission method, or storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to:

Provide our products and services
Maintain business and transaction records
Fulfill the purposes described in this policy
Resolve disputes
Enforce agreements
Meet legal, tax, accounting, and regulatory obligations

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8. Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Obtain a copy of certain information
Opt out of certain targeted advertising, selling, or sharing
Withdraw marketing consent
Appeal a decision related to a privacy request
Receive equal service without unlawful discrimination for exercising your rights

To submit a privacy request, contact us at [Privacy Email Address].

We may need to verify your identity before completing your request. Authorized agents may submit requests where permitted by law, subject to appropriate verification.

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9. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us without appropriate permission, contact us so that we can review and delete the information where required.

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10. Third-Party Websites

Our website may contain links to third-party websites or services. Aero 1 is not responsible for the privacy, security, or content practices of third parties.

We encourage you to review the privacy policies of any third-party services you use.

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11. Changes to This Policy

We may update this Privacy and Cookies Policy periodically to reflect changes in our business practices, technologies, or legal obligations.

When we make changes, we will update the effective date displayed at the top of this page. Material changes may also be communicated through the website or another appropriate method.

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12. Contact Us

For questions about this Privacy and Cookies Policy or to submit a privacy request, contact:

Aero 1 Sports
[Mailing Address]
[City, State ZIP Code]
[Privacy Email Address]
[Customer Support Phone Number, if applicable]

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